Q1. How to get the accurate quotation?
A1: Provide technical parameters, drawings, pictures, output plans, and our engineer will provide solutions and quotations promptly.
Q2. How about your delivery time?
A2: Typically 45 to 55 days after deposit. Time depends on items and quantity. Standard machines may be in stock.
Q3. What is the warrantee period of the machine?
A3: We offer a one-year warranty and are available via internet or call anytime. Engineers can be dispatched according to mutual agreement.
Q4. After-sales service
A4: 1. Installation: As per agreement, we provide technical assistance in commissioning. Travel expenses are the responsibility of foreign customers (including round-trip ticket and accommodation).
2. Personnel training: Our engineers will train your employees on machinery operation.
Q5. What services can we provide?
A5: Accepted delivery terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, Express Delivery.
Accepted Payment Currency: USD, EUR, CAD, CNY.
Accepted Payment Type: T/T, L/C, D/P, D/A. Languages: English, Chinese, Spanish, Russian.